Who Are We
We put our people at the heart of everything we do, ensuring they are engaged and passionate by providing context, alignment, ownership and support. We lead from the front and we look after our people’s health and wellbeing. We recognise a job well done and we look ahead to see how we can help our people to work even smarter. It’s a dynamic environment where you’ll be encouraged and supported to enjoy every step.
WHY JOIN US
We have a strong ‘One Team’ ethos within our business. With this in mind, we encourage all our managers to have an open-door policy so they are ready to listen and welcome all contributions and suggestions from our team members.
This ‘One Team’ culture goes beyond getting the day-to-day job done; it means that we also fully encourage each of our depots to have fun! This can mean anything from our charity fundraising commitments to helping out in our local communities or even just having fun within our teams.
Long Lasting Working Relationships
We are proud to have built a stable and loyal workforce, with many employees choosing to stay with us for over 15 years.
- Through initiatives such as our Long Service Award Dinners, we celebrate the dedication and achievements of our team. Many of our people build not only strong working relationships, but genuine long-term friendships during their careers with Watling JCB.
Holiday Entitlement
Everyone starts with at least 22 days holiday entitlement which increases after 5 years of service.
Pension Scheme
Our competitive pension plan also provides financial benefits to employees and their families in the event of permanent disability or death in company service.
Health and Wellbeing
Some employees can access voluntary health cash plans or private medical insurance. The Watling JCB Employee Assistance Programme (EAP) offers a free and confidential service to all employees. We also offer Company Sick Pay.
Other Benefits
These include bonus payment opportunities for some employees, childcare vouchers, Death in Service Policy and long service awards.
Training & Development
JCB manufacturer online training programmes for all roles, career paths for progression. Additional training programmes for employee career advancement
Focusing on you
We also understand that your time away from the workplace is vitally important, so we give our team members a generous holiday allowance and more importantly, are in full support of ensuring our team achieves the right ‘Work-Life’ balance.
Benefits & Rewards
We’re looking for the most talented, enthusiastic, and ambitious people to join our Watling’s Team. So when it comes to finding, and keeping, the best people we make sure we’ve got plenty to offer in return. We’ll look after you with a host of benefits designed to reward and recognise good work. And we’ll invest in your potential with award-winning training.
Frequently asked questions
Our FAQs section is designed to help you get the information you need quickly and easily. From product details and servicing queries to parts, finance, and support, we’ve covered the most frequently asked questions to save you time. If you can’t find what you’re looking for, the Watling JCB team is always on hand to help.
FAQ’s
SALES
Answers to common questions about purchasing, pricing, and choosing the right machine for your needs.
PARTS
Guidance on sourcing, ordering, and fitting genuine parts to maintain performance and reliability.
SERVICE
Yes, you can contact us to arrange servicing and product support for your machine. Our team can help you book the right support for your requirements.
What types of machines can I purchase?
Watling JCB offers a wide range of new and used JCB machinery suited to construction and industrial applications, including compact equipment, excavators, and material handling machines.
Can I get help choosing the right machine?
Yes, our sales team can advise you on the most suitable machine based on your application, workload, and budget, ensuring you select the right equipment for your needs.
Do you supply both new and used equipment?
Yes, both new and used machines are available, all supported with expert guidance to help you make an informed purchase decision.
How can I make a sales enquiry?
You can contact the sales team directly via phone or email, or submit an enquiry through the website to discuss your requirements and receive tailored advice.
Can I buy a machine online?
Yes, you can browse and buy selected machines online through our website.
Do you offer finance?
Yes, we offer flexible finance options through JCB Finance to help you spread the cost of your machine.
What finance options do you offer?
We offer a range of finance solutions through JCB Finance, including options for customers who want to own the machine and options for customers who want to use it without owning it outright.
Can I sell my machine to you?
Yes, you can submit your machine details through our Sell Your Used Machine page and our team will review the information.
Do you support machines after the sale?
Yes, we support our customers with parts, servicing and product support after purchase.
Do you supply genuine JCB parts?
Yes, genuine parts are supplied to ensure compatibility, reliability, and optimal machine performance.
How quickly can I receive parts?
Many stock items can be dispatched the same day if ordered before the cut-off time, with typical delivery within 1–3 days.
Can I return a part if needed?
Yes, parts can be returned within 14 days, provided they meet the return conditions outlined by the company.
Can I order parts online?
Yes, you can order genuine JCB parts through our online parts store.
Can I buy service kits online?
Yes, you can buy genuine JCB service kits online through our parts store.
Can I collect parts from a depot?
Yes, click and collect is available, making it easy to order online and collect from us.
Can I book a service online?
Yes, you can contact us to arrange servicing and product support for your machine. Our team can help you book the right support for your requirements.
Do you offer on-site servicing and repairs?
Yes, our engineers operate with fully equipped service vehicles and can attend site to support your machine.
Do you have workshop facilities?
Yes, our engineers are backed by five fully equipped workshops for larger repairs and more in-depth work.
Do you offer emergency or out-of-hours support?
Yes, our product support team is available 24/7 to help keep your machine working.
How many engineers do you have?
Our product support team includes 95 engineers available to support our customers.
Can you help reduce machine downtime?
Yes, our service and support team is here to keep your machine working and minimise downtime wherever possible.
Do you offer machine inspections or health checks?
Yes, we offer machinery health checks to help identify issues early and keep your equipment in the best possible condition.
Can you collect my machine for repair?
Yes, we can arrange collection for machines that need to come into one of our workshops for repair.